Frequently Asked Questions (FAQ)

Get Help FAQ

Izzy - Operations Manager

Still have questions?

Izzy, our Operations Manager, is here to help.

Reach out at operations@oacptoday.org or call 920-651-9960 ×3.

  • OACP is able to offer guests two visits each month and one emergency visit each calendar year.

  • OACP operates primarily on donations. Through partnerships with local and government agencies, as well as personal and corporate donors, OACP’s dedicated volunteers process millions of pounds of food each year.

  • OACP is proud to serve as the largest open-choice food pantry in Northeastern Wisconsin. Our open-choice model allows you to shop in a grocery store environment based on your household’s food needs.

  • OACP is located in the same building as St. Vincent de Paul in Oshkosh. Our address is 2551 Jackson St., Oshkosh, WI 54901

  • Yes! OACP is directly on the Oshkosh City Bus Route (Bus Route #4) for those in need of public transportation. For more information on GO Transit routes and planning your trip to OACP visit the GO Transit website or download the GO Transit App.

  • Nope! Enrollment in other programs is not a requirement to receive food at OACP.

    All guests are also encouraged to apply for Food Share within the first 90 days of shopping at OACP. Click HERE to learn more about FoodShare and to find out if you qualify.

Volunteer FAQ

  • After completing your application and training shift(s), you MUST schedule all shifts in advance through your Better Impact account. Walk-in volunteering is not allowed on unscheduled days.

  • Stocking & Sorting

    Sort through donations and stock shelves for OACP guests. Must be able to move around freely throughout the store.

    Registration

    Register OACP guests by using internal softwares. Must be comfortable with guest relations, computers and data entry.

    Checkout

    Checkout OACP guests by using internal software and checking guest limits. Must be comfortable with guest relations, computers and data entry.

  • Volunteers may sign up for shifts within the following time slots. We do not offer weekend volunteer opportunities.

    Monday: 2pm - 6pm

    Tuesday: 8am - 3:30pm

    Wednesday: 8am to 3:30pm

    Thursday: 8am to 3:30pm

    Friday: 9am to 11am (specially arranged subject to availability)

  • Volunteers receive a complimentary OACP volunteer t-shirt.

    We also ask that you wear appropriate clothing for a pantry/food warehouse environment, which includes:

    • Closed-toed shoes.

    • Clothing without offensive words, images, or innuendos.

    • Clothing you don’t mind getting dirty or torn.

    • No see-through, sleeveless, or cropped attire.

  • Any Volunteer 15 years of age or more can volunteer independently.

    Minors ages 12 to 14 may volunteer independently with prior approval from the Volunteer Manager.

    Children under 12 years of age require adult supervision.

  • OACP is located in the same building as St. Vincent de Paul in Oshkosh. Our address is 2551 Jackson St., Oshkosh, WI 54901

Heath - Volunteer Manager

Still have questions?

Heath, our Volunteer Manager, is here to help.

Reach out at volunteer@oacptoday.org or call 920-651-9960 ×5.

Food Donation FAQ

  • Food donations can be dropped off at 2551 Jackson Street in Oshkosh during our regular donation hours:

    Donation Hours:

    Monday - Friday : 9 am - 3:30 pm

    Saturday & Sunday: Closed

    To set up a drop off or pickup of large donations, please contact our Inventory Manager at 920-651-9960 extension 4 or by emailing inventory@oacptoday.org

  • Yes, OACP is happy to accept non-food items such as personal hygiene, household cleaners, diapers, and other non-food items to provide our guests.

  • If you collected a large amount of donations and need assistance getting it to OACP, we may be able to assist. To set up a drop off or pickup of large donations, please contact our Inventory Manager, Larson, at 920-651-9960 extension 4 or by emailing inventory@oacptoday.org

  • For a list of items needed, please visit oacptoday.org/fooddrive for a list of general, monthly, and program specific needs.

  • Your contribution makes a positive impact in our community and is tax-deductible as permitted by federal income tax laws.

    For more information about Oshkosh Area Community Pantry, Inc., please visit us at 2551 Jackson Street, Oshkosh, WI 54901, or call 920.651.9960 for more information.

Larson - Inventory Manager

Still have questions?

Larson, our Inventory Manager, is here to help.

Reach out at inventory@oacptoday.org or call 920-651-9960 ×4.

Monetary Donation FAQ

  • In our most recent fiscal year, 97% of our total expenses went directly to food purchasing, impactful programming, and essential operations while 3% supported administration, fundraising, and marketing.

    That means 97 cents of every dollar donated goes directly to support those facing food insecurity.

    And, we all know you have to spend money to make money! Responsible fundraising and marketing allow us to raise more funds, purchase more food, and reach more neighbors who need support.

  • If you donated online, a receipt has been emailed to you (please check junk/spam folders).

    If you donated via check/cash, a paper receipt will be mailed to you (generally within 1 week of receiving your gift).

    If you still have not received a receipt, please contact Emily James at development@oacptoday.org or 920-651-9960 x6.

  • Yes! You can donate securely online by visiting our online giving page by clicking here and clicking on the blue DAFpay button at the bottom.

    If you prefer to send a check from your DAF, please address to:

    Attn: Emily James

    Oshkosh Area Community Pantry

    2551 Jackson St

    Oshkosh, WI 54901

  • Thank you for your interest! Local businesses play a significant role in our work. Food drives, kit packing, program support, event sponsorship, and more are available – with staff support and brand recognition that makes sense for you. Please reach out today for to discuss a partnership!

  • Maximize your tax benefits and make a difference in your community by directing all or part of your RMD to the pantry in a qualified charitable distribution (QCD)!

    Your IRA custodian should only need our name, address, and tax ID (26-3714702) to ensure your gift makes it to us. If you have questions or require more information, please contact Emily James at development@oacptoday.org or 920-651-9960 x6.

    Note: In order to properly record and acknowledge your gift, we would be very grateful to be notified of your plans. Donor name and contact information is often NOT included on IRA disbursement checks.

  • We are honored to be considered in your legacy planning. You may choose to list OACP as a beneficiary in a life insurance policy, bequeath specific assets, leave a dollar amount or percentage of your estate, etc.

    Your financial planner/wealth advisor should only need our name, address, and tax ID (26-3714702) to ensure your gift makes it to us. If you have questions or require more information, please contact Emily James at development@oacptoday.org or 920-651-9960 x6.

    Note: In order to properly record and acknowledge your gift, and to plan for the future of our organization, we would be very grateful to be notified of your plans.

Emily - Development Manager

Still have questions?

Emily, our Development Manager, is here to help.

Reach out at development@oacptoday.org or call 920-651-9960 x6.

Events & Partnership FAQ

Elizabeth - Program Manager

Still have questions?

Elizabeth, our Program Manager, is here to help.

Reach out at program@oacptoday.org or call 920-651-9960 ×2.

  • OACP is always looking for event sponsors to help make events successful! From monetary sponsors to silent auction and raffle basket items, your support allows OACP events to be fruitful.

    To support OACP as a sponsor, please contact program@oacptoday.org for more information.

  • OACP events can be found by visiting oacptoday.org/events or the Oshkosh Area Community Pantry Facebook page.

  • Thank you for your interest in having OACP at your upcoming event! Please contact program@oacptoday.org or call 920-651-9960 ext. 2 to set this up.

  • Please contact program@oacptoday.org to propose an event and/or partnership.

  • Please contact program@oacptoday.org to learn more about how to partner with OACP either by tabling or providing information and handouts to guests.

  • Please contact program@oacptoday.org to learn more about program participation.

Additional Questions?

Contact Us:

General Information: info@oacptoday.org
920-651-9960

2551 Jackson Street
Oshkosh, WI 54901

OACP Guest Shopping Hours

Monday: 2 pm - 6 pm

Tuesday - Thursday: 10 am - 2:45 pm

Friday - Sunday: Closed

OACP Donation Hours

Monday - Friday: 9 am - 3:30 pm

Saturday & Sunday: Closed

*For Saint Vincent de Paul - Oshkosh hours of operation visit the SVdP website*